WHY IT TAKES GREAT LEADERS AT ALL LEVELS TO SUCCEED SOME SAY LEADERS ARE BORN. OTHERS SAY LEADERS ARE MADE. BUT THE UNDENIABLE THREAD THAT DEFINES ALL GREAT LEADERS IS THE DRIVE FOR EXCELLENCE. Excellence isn’t a destination; it’s a journey. It takes relentless focus to achieve it. It requires a total commitment to improvement in order to maintain it. It requires that we change, we listen and we adapt to ensure that our vision of excellence continues to reflect the vision of our members and a changing world. And when we do these things, we can achieve something astonishing that touches everyone who is a part of it. That’s the vision for Lions. EMBRACING A TOTAL QUALITY INITIATIVE Organizational excellence requires a passionate focus on quality and a commitment to a total quality initiative at all levels of Lion leadership—club, district and organization. These guiding principles can help us achieve it: • Clubs should thrive by being flexible, inviting, service-focused and willing to grow. • Districts and multiple districts should guide by nurturing clubs and collaborating with one another to achieve service impact goals. • Our International Board should drive our association forward by creating innovative strategies and building a culture of success. • Operations should support all levels of Lions through efficient and effective practices to better serve our members so they can better serve their communities. LEADING THE WAY TO EXCELLENCE The drive toward excellence starts with our leadership at every level of Lions, and each has a key role to play. Association – We need to continually evaluate internal operations to make sure we’re innovating, creating efficiencies and responding to our members’ needs. That’s why we launched Finance Forward, a program designed to drive organizational efficiencies in our critical processes. We’re moving club chartering online, streamlining awards fulfillment, enhancing our member support center, simplifying expense reporting, increasing staff training and creating efficiencies in translation services. Districts – District leaders guide and inspire clubs to help keep them on track for growth and success. To prepare them for these critical roles, we will provide expanded training to develop leaders and build their capabilities so they can lead more effectively. This means more training opportunities, more online training tools to increase access and more emphasis on training as a key component of excellence. Multiple district leaders will also play a central role in regionalizing content and creating culturally relevant programs for Lions and those looking to serve. Clubs – The way people serve is changing, so club leaders need to be willing to adapt. Clubs should be flexible, open to change, willing to listen and ready to embrace the evolving needs of today’s volunteers. We will provide new resources delivered in new ways to give clubs the tools to better organize, support and serve their members. CHANGE STARTS FROM WITHIN It takes great leaders to achieve greatness. The focus on improving our organization from the inside-out will make our association, our districts and our clubs stronger, and it will help us create a worldclass member experience that will keeps Lions coming back year after year. If we embrace a commitment to quality at all levels of leadership, then achieving excellence won’t just be the vision for Lions. It will be the future of Lions.
Published by International Association of Lions Clubs . View All Articles.
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